good to know

Frequently Asked Questions

Everything you need to know about self-pay primary care, wellness and aesthetics at NBH Health — from insurance and telemedicine to IV therapy, weight loss and injectables.

Adult-Gerontology Nurse Practitioner
Unhurried, One-on-One Care
Aesthetic Artistry & Precision

General

About NBH Health

Do I need insurance to be seen?

No — self-pay is welcome with transparent, personalized pricing. No insurance is required, ever.

Who can be a patient?

Adults 18 and older. We serve patients across Pembroke Pines, Broward and Miami-Dade County.

Do you offer telemedicine?

Yes. Virtual visits are available for Florida residents for follow-ups and many acute concerns.

Can you come to my home?

Yes — mobile IV therapy, vitamin injections and lab draws are available across Broward and Miami-Dade County.

Is every wellness treatment medically supervised?

Yes. Every IV, injection and weight-loss plan is overseen by Nedelis Buela, APRN, AGNP, with medical screening beforehand.

Do you speak Spanish?

Yes — se habla español. We provide fully bilingual care for our South Florida community.

Primary Care

Primary Care Questions

Self-Pay Primary Care

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How does self-pay work?

You pay directly for visits and services at transparent, personalized rates. No insurance is required, and you'll always know your cost before treatment.

What conditions do you manage?

Diabetes, high blood pressure, high cholesterol, thyroid conditions, asthma and more — plus acute issues like infections and minor injuries.

Can you prescribe and refill medications?

Yes. [PLACEHOLDER: confirm prescribing scope] Your provider can prescribe and refill appropriate medications as part of your care plan.

Do you order labs and imaging?

Yes — in-office lab draws and at-home phlebotomy are available, and imaging orders can be coordinated with local facilities.

How fast can I get an appointment?

Often same-week, and frequently same-day for acute concerns. Reach out and we'll do our best to see you quickly.

Can I message my provider directly?

Yes. Self-pay patients enjoy direct access to Nedelis Buela, APRN, AGNP — one message away.

Do you do work or employment physicals?

Yes, including annual wellness, pre-employment and sports physicals. [PLACEHOLDER: confirm DOT/work-center physicals]

Chronic Condition Management

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Which conditions do you manage?

Diabetes, hypertension, high cholesterol, thyroid conditions, asthma and obesity, among others.

Do I need insurance?

No — self-pay is welcome with transparent, personalized pricing.

Can follow-ups be virtual?

Yes, many follow-ups can be done by telemedicine for Florida residents.

Can I combine this with wellness services?

Absolutely — nutrition coaching, IV therapy and weight-loss support pair well with chronic care.

How often will I need lab work?

Lab frequency depends on your condition and medications — your provider builds a monitoring schedule into your plan and reviews every result with you.

What if my condition needs a specialist?

Your provider coordinates referrals to trusted local specialists and stays in communication with them so your care stays connected.

Acute & Same-Day Sick Visits

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How fast can I be seen?

Often same-day for acute concerns. Call or WhatsApp us and we'll prioritize your visit.

Can I do a telemedicine visit?

Yes, many acute concerns can be evaluated virtually for Florida residents.

Is this an emergency room?

No. For emergencies, call 911 or go to the nearest ER. We handle non-emergency acute care.

Do you prescribe antibiotics?

When appropriate and medically indicated, yes — always with responsible prescribing practices.

What should I bring to a sick visit?

A list of your current medications, any recent test results, and a brief note of when your symptoms started and what you've tried so far.

Can you send a prescription to any pharmacy?

Yes — prescriptions are sent electronically to the pharmacy of your choice in Florida.

What types of physicals do you offer?

Annual wellness, pre-employment, sports and work-center physicals. [PLACEHOLDER: confirm DOT physicals]

Do I need to fast?

If lab work is part of your physical, we'll let you know whether fasting is needed when you book.

How long does it take?

Plan for 30–45 minutes for a thorough exam, plus any lab work.

Will I get documentation?

Yes — completed forms for employment, sports or work-center requirements are provided.

Can I get labs done the same day as my physical?

Yes — in-office blood draws can usually be done during your visit, and at-home phlebotomy is available if you prefer.

Do you offer physicals without insurance?

Yes — self-pay physicals are welcome with transparent pricing and no insurance required.

Women's Health & Gynecology

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What does a well-woman exam include?

A comprehensive exam, Pap smear when due, and age-appropriate screening, plus time to discuss any concerns.

Do you offer contraception counseling?

Yes — counseling and management of contraceptive options. [PLACEHOLDER: confirm scope]

Can you evaluate hormonal concerns?

Yes, hormone evaluation and guidance are available.

Is the setting private?

Absolutely — our Pembroke Pines clinic is designed to be private, elegant and comfortable.

How often should I have a well-woman exam?

Most adults benefit from an annual well-woman visit, though Pap screening frequency follows current guidelines — your provider will tailor the schedule to you.

Do you offer self-pay pricing for women's health?

Yes — all women's health services are available on a self-pay basis with transparent, personalized pricing.

Who can use telemedicine?

Adults 18+ who are Florida residents, for concerns that can be safely evaluated by video.

What can be treated virtually?

Many follow-ups and acute concerns. Some issues require an in-person visit or labs.

Do I need special equipment?

Just a smartphone, tablet or computer with a camera and internet connection.

Can you prescribe during a video visit?

Yes, when medically appropriate, prescriptions are sent to your pharmacy.

Is the video visit secure and private?

Yes — we use a secure, HIPAA-conscious platform, and your visit is conducted from a private setting.

Can I switch from telemedicine to an in-person visit?

Absolutely. If your provider feels an in-person visit or labs are needed, we'll help you schedule one right away.

Lab Testing & At-Home Phlebotomy

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Do you come to my home for blood draws?

Yes — at-home phlebotomy is available across Broward and Miami-Dade County.

How do I get my results?

Your provider reviews your results with you and explains what they mean.

Do I need to fast?

Some tests require fasting. We'll let you know when you book.

Is there a travel fee for at-home draws?

[PLACEHOLDER: confirm travel fee policy] Please ask about travel fees when you book your at-home draw.

Can labs be coordinated with my existing doctor?

Yes — we can share results with your other providers so your whole care team stays informed.

How quickly do results come back?

Most routine results return within a few days; specialized tests may take longer. Your provider will review them as soon as they arrive.

Wellness

Wellness Questions

Medical Weight Loss Program

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What does the medical evaluation include?

A full health assessment, review of your history, and labs to understand your metabolism and any underlying factors like insulin resistance.

Is medication part of the program?

[PLACEHOLDER: confirm medications] Medication options are discussed honestly when medically appropriate and within FDA-approved indications.

How often are follow-ups?

Regular follow-ups are scheduled based on your plan — often weekly to monthly, in-office or by telemedicine.

Is it safe with diabetes or thyroid conditions?

Yes, with proper medical screening. Your plan is tailored to any conditions you manage.

Do you include nutrition guidance?

Yes — nutrition and lifestyle coaching are part of your personalized plan.

Can follow-ups be virtual?

Yes, many follow-ups can be done by telemedicine.

Can I combine it with IV therapy?

Absolutely — IV therapy and injections can complement your weight-loss program.

How is pricing determined?

Pricing is personalized based on your evaluation and plan. Request your quote — we never publish invented prices.

IV Vitamin Therapy

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What is in a Myers' Cocktail?

A classic blend of B vitamins, vitamin C, magnesium and other nutrients designed for energy and wellness. [PLACEHOLDER: confirm exact formulation]

How long does a drip take?

Typically 30–60 minutes, depending on the drip. You relax comfortably the whole time.

Who administers the IV?

A licensed provider places and monitors your IV, with medical screening beforehand.

Is a screening required?

Yes — a brief medical screening is done before every IV to ensure it's safe and appropriate for you.

How often can I get IV therapy?

Frequency depends on your goals and health. Your provider will recommend an appropriate schedule.

Can I get IV therapy at home?

Yes — see our Mobile IV Therapy page for at-home service across Broward and Miami-Dade.

Mobile IV Therapy (At Home)

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Do you come to homes, offices and events?

Yes — mobile IV therapy is available at homes, offices and events across Broward and Miami-Dade County.

What areas do you serve?

Pembroke Pines, Miramar, Hollywood, Davie, Cooper City, Weston, Plantation, Fort Lauderdale, Hialeah, Miami Gardens, Doral and Miami.

Who administers the IV?

A licensed provider places and monitors your IV, with medical screening beforehand.

Is there a travel fee?

[PLACEHOLDER: confirm travel fee] Please ask about travel fees when you book — they may vary by location.

Can I book IV therapy for a group or event?

Yes — group and event bookings are welcome. Reach out by phone or WhatsApp and we'll coordinate the details.

How far in advance should I book a mobile visit?

We recommend booking as early as possible, but we do our best to accommodate shorter-notice requests when we can.

Vitamin & Wellness Injections

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Which injections do you offer?

B12, lipotropic, vitamin D and glutathione. [PLACEHOLDER: confirm full menu]

How often can I get injections?

Frequency depends on the injection and your goals — your provider will recommend a schedule.

Can I get them at home?

Yes, injections are available as part of our at-home wellness visits.

Do they hurt?

Injections are quick and typically cause only brief, mild discomfort.

How quickly will I feel the effects?

Some patients notice an energy lift within hours, while others feel gradual benefits over several days. Results vary by injection and individual.

Can injections be combined with IV therapy?

Yes — injections pair well with IV drips and weight-loss programs for a more complete wellness approach.

What is NAD+?

NAD+ (nicotinamide adenine dinucleotide) is a coenzyme involved in cellular energy production. IV NAD+ delivers it directly.

How long does a session take?

NAD+ IV sessions are typically longer than standard drips — plan for 1–2 hours.

Is it safe?

With medical screening and supervision, NAD+ therapy is generally well tolerated. Your provider will confirm it's appropriate for you.

How often should I get NAD+?

Frequency depends on your goals — your provider will recommend a schedule.

What does NAD+ therapy feel like?

Some patients feel warmth or mild flushing during the infusion, which is normal. Your provider monitors you throughout and adjusts the pace for comfort.

Can NAD+ help with recovery and focus?

Many patients report improved energy, mental clarity and recovery support, though individual results vary. It's part of a broader wellness approach, not a standalone cure.

What is PRP?

Platelet-rich plasma is concentrated from your own blood and contains growth factors that support regeneration.

What can PRP help with?

[PLACEHOLDER: confirm indications] Common uses include hair support and joint wellness. Your provider will confirm if it's right for you.

Is it safe?

Because PRP uses your own blood, rejection and allergic reactions are very rare. Medical screening is still required.

How many sessions will I need?

That depends on your goals and response — your provider will recommend a plan.

Is there downtime after PRP therapy?

Most patients resume normal activities the same day. Mild soreness at the treatment site can occur but typically resolves quickly.

How soon might I see results?

Regenerative treatments work gradually — some patients notice changes over several weeks, with fuller results developing over a series of sessions.

Aesthetics

Aesthetics Questions

Botox & Neuromodulators

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What are neuromodulators?

Treatments like Botox temporarily relax the muscles that cause wrinkles, smoothing lines for a refreshed look.

Does it hurt?

Most patients describe a brief, mild pinch. The treatment is very quick.

How long do results last?

Results typically last 3–4 months. Individual results vary.

Will I look frozen?

No — our approach prioritizes natural, refreshed results that preserve your expressions.

Is there downtime?

Little to none. You can usually return to normal activities right away, with simple aftercare guidance.

Who performs the treatment?

A licensed medical provider administers every treatment.

Lip & Dermal Fillers

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What are dermal fillers?

Fillers restore volume and smooth lines using a gel — commonly hyaluronic-acid based — placed beneath the skin.

How long do fillers last?

Typically 6–18 months depending on the product and area. Individual results vary.

Is there downtime?

Some swelling or bruising is common for a few days. Most people resume normal activities quickly.

Will I look overdone?

No — our approach is refined and balanced for natural-looking enhancement.

Who performs the treatment?

A licensed medical provider performs every filler treatment.

What is lip filler aftercare like?

Avoid strenuous activity, alcohol and excessive heat for the first 72 hours. Full guidance is provided.

PRP Facial (Vampire Facial)

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What is a PRP facial?

A treatment combining microneedling with your own platelet-rich plasma to support collagen and skin renewal.

Is it safe?

Because PRP uses your own blood, it's very well tolerated. Medical screening is still required.

How many sessions will I need?

A series of sessions is often recommended for best results — your provider will advise.

Is there downtime?

Mild redness is common for a day or two. Most resume normal activities quickly.

When will I see results from a PRP facial?

Many patients notice a healthier glow within days, with deeper texture and tone improvements developing over several weeks as collagen rebuilds.

Can a PRP facial be combined with other treatments?

Yes — it pairs well with neuromodulators and fillers. Your provider builds a personalized plan that sequences treatments safely.

What is microneedling?

A treatment using fine needles to create controlled micro-injuries that stimulate your skin's natural collagen production.

Does it hurt?

A numbing cream is applied beforehand to keep you comfortable.

How many sessions will I need?

A series of 3–6 sessions is often recommended, depending on your goals. Individual results vary.

Is there downtime?

Mild redness for a day or two is common. Most resume normal activities quickly.

What skin concerns does microneedling address?

Fine lines, uneven texture, enlarged pores, and the appearance of acne scars — it supports overall smoother, more even skin.

How should I prepare for a microneedling session?

Avoid retinoids, exfoliants and direct sun exposure for several days before. Your provider gives you full pre-care instructions at booking.

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Can't find the answer you need? Reach out directly — Nedelis Buela, APRN, AGNP is happy to help you decide what's right for your health.

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Reach out today — by phone, WhatsApp or the form. We'll help you find the right care, in-office, at home or by video. No insurance required.

9953 Pines Blvd, Suite #100, Pembroke Pines, FL 33024

nbhhealth2025@gmail.com

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